Downloads

Below are some oft-requested documents which explain or document various aspects of AMS360 or agency workflow & procedure.

AMS Accounting Terminology (pdf)

Dec Page View and Navigation In NextGen (pdf)

AMS360 Agency bill system procedures - Manual Excerpt (pdf)

Phone Technique and Cross Selling for CSR (pdf)

Manual Excerpt - AMS360 Table of Contents (pdf)

Manual Excerpt - AMS360 Endorsement Wkflow Steps (pdf)

Manual Excerpt - AMS360 Endorsement System Steps (pdf)